Effective 3 August 2026
Information we collect
We may collect information you choose to provide, such as your name, email address, enquiry details and order information. Hosting and security providers may also process limited technical information such as IP address, browser type and access logs.
Why we use it
We use information to respond to enquiries, deliver products, provide support, send updates you requested, protect the website, meet legal obligations and improve our services.
Lawful and limited processing
We aim to process personal information fairly, for a defined purpose and only for as long as reasonably needed. South Africa's Protection of Personal Information Act describes conditions for lawful processing and rights relating to personal information.
Sharing
We do not sell personal information. We may share limited information with service providers that help us host the site, communicate, process payments or deliver products, or when disclosure is required by law.
International services
Some service providers may process information outside South Africa. Where this occurs, we aim to use providers and safeguards appropriate to the information and service.
Your choices and rights
You may ask to access, correct or delete personal information we hold, object to certain processing, or withdraw consent where consent is the basis for processing. Some information may need to be retained for legal, security or transaction records.
Contact
Send privacy questions to houseoftumsglobalco@gmail.com. You can also learn about POPIA from the Information Regulator South Africa and the South African Government.
This website policy is a practical business policy and should be reviewed by a qualified South African legal professional as the business, payment systems and data practices expand.